Our business goal is to make Acer the most effective IT company in the industry. To be effective does not mean being just efficient, more productive or lower cost, it means to position ourselves to be the easiest company to deal with.
 

To achieve this, we need to make sure all facets of our operation and touch points with our customers are streamlined and cohesively presented. The continuous improvement of business processes, work flow and systems are built upon a robust eBusiness infrastructure.

Flexibility and Functionality
We have transformed our business process into an Internet based business process; investing and growing on our Business-to-Business (B2B) eCommerce solution to streamline the end-to-end supply chain process. 

The B2B eCommerce solution involves many functions including an online configurator, quotation management, order and credit management, access control and product information for our customers. This means a more efficient eCommerce tool is readily available, enabling you easy access online to obtain product quotes, create orders, track orders and delivery status updates.

Unique in our B2B eCommerce solution is the development of a fourth generation eCommerce concept. It incorporates an end-to-end business process re-engineering that seamlessly integrates with our back-end systems using XML and Java standards. This allows us to move into a collaborative eCommerce practice, connecting us to our suppliers upstream and to our customers downstream.

Our focus is to be at the forefront of the IT industry, leading the way with ongoing eCommerce solution development. This enables us to enhance business relations with Channel Partners and customers, and to meet your specific IT needs.

Acer Partner eCommerce
In 2001, we launched a trading hub for Channel Partners through our deployment of Acer Partner eCommerce (APeC), an innovative B2B eCommerce solution.

BuildYourOwn
The BuildYourOwn system, a key element to the APeC system, enables you to customise your Acer machine online 24-hours a day, 7-days a week. This means that Acer’s B2B eCommerce solution offers you greater flexibility with the products you want and accurate product and delivery information.

Acer Express eCommerce System
This is a customised eCommerce system that we are able to provide to individual key account customers. The objective of Acer Express is to make the overall procurement process easier. Our customers are able to tailor their Acer Express eCommerce System with personalised content. The customisation can even extend to customer online workflow processes.

eAcademy

Acer’s eAcademy is an online learning environment for its Channel Partners. Covering sales, marketing and technical courses, eAcademy allows users to learn in-depth about Acer’s products and technical specifications at a pace that suits the individual. It provides an intuitive and convenient environment in which to learn.